Review the Service Management activities, approach, readiness and resourcing in Next Generation Infrastructure Services program

Tim Catley, Group Chief Information Officer

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Thanks for the note.
Yes, we did find the work you completed very useful. We have now moved forward with a view to reconfiguring the program. To achieve this, we have brought new resources onto the program. We are now in the process of reconfiguring the teams. We will therefore work with our new resources and monitor our progress going forward.

Regards, Tim