Who we work with
February 26, 2018
Telecommunications Leader

Project 1 - Establish SIAM Practice IT Director, Telecommunications Industry Leader ProblemSolutionResult Expanding client services to enable business growth with key existing and new clients. Build the business case and seek approval. Design and build a SIAM practice, developing the go-to-market artefacts throughout the product development lifecycle. Participate in[...]

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February 26, 2018
Westpac

SITMAN for the St George Outages Tina Conlon, Director, Enterprise Systems & Services and Analytics, GroupTech ProblemSolutionResult St George outages impacting customers, thus causing brand damage – with services being delivered across multiple supplies, both internal and external. The SITMAN process and approach to identify and drive executive[...]

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February 22, 2018
Transport for NSW

Review the Service Management activities, approach, readiness and resourcing in Next Generation Infrastructure Services program Tim Catley, Group Chief Information Officer ProblemSolutionResult Analyse the risk in proceeding with the transition of the first group of services, provide recommendations on remediation and timeline. Develop guiding principles: Customer Focus/ExperienceMove straight[...]

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