Solutions

Gaining control over your services performance

IT services mapping and reporting are key prerequisites for high performing Service Management functions. Reporting on service performance from an end-to-end perspective provides a clearer view of the value added by IT.

Optimus Australia provides:

  • Initial mapping of the structure of your IT services

  • Measurements necessary to gain a view of end-to-end service performance

  • Delivery of relevant service performance reports

  • Delivery of a focused and pragmatic solution.

IT Services Mapping and Reporting