Look closer into your IT ecosystem to find the road-blocks and inefficiencies constraining people, performance and productivity.
Assurance and support to plan and deliver unified, people friendly and responsive IT services for your organisation.
Timely and accurate systems intelligence to empower and engage your IT workforce in owning the solution and implementing change.
Premium services and people to rethink the context of your IT service delivery and the people dependent on your services.
We provide a comprehensive set of IT service management solutions for your business from strategy formulation through design and implementation to training and service optimisation.
We focus on helping our clients unlock and mobilise the value of their IT staff, technology, and processes. This in turn creates higher business value and enterprise agility.
With collective experience of almost 120 years, Optimus Australia’s mix of attitude, capability and delivery gives our team a business edge which translates to exceptional value we offer to our customers.
“Delivery of multiple critical customer integrations for a Strategic Accounts working across multiple IT departments and ITSM process management practices. Christine demonstrated skills spanning business analysis, process and data mapping, design and delivery, through to project management and reporting[…] Read More
“It was an absolute pleasure working with you on the SBG SitMan. Thank you for everything did, and the way you did it. The SBG SitMan is perceived as a great example of how to work, communicate and collaborate across teams. This was thanks to all of you. You took on the challenge, put in the effort, drove outcomes, worked well with the other teams – and had fun throughout the process.”
“Christine, Thanks for the note. Yes, we did find the work you completed very useful. We have now moved forward with a view to reconfiguring the program. To achieve this, we have brought new resources onto the program. We are now in the process of reconfiguring the teams. We will therefore work with our new resources and monitor our progress going forward. Regards, Tim”
“Christine’s knowledge of Service Management strategy and implementation enabled Optus to secure new business such as this program. Christine performed the role as the advisor to the customer as well as managing the supplier to the agreed milestones. Throughout the engagement, Christine’s subject matter expertise[…] Read More